The Hotline aims to promote a government that is caring, responsive, interactive, and effective in dealing with residents’ complaints and requests related to account payments, education, electricity, employment, health, housing, ID documents, birth and death certificates, maladministration, water and sanitation, parks and recreational areas, town planning and land use, road building and maintenance, and social benefits.

The Office of the Premier appointed Advance Call, effective 16 November 2018, to provide a fully outsourced customer contact centre solution, which hosts all the necessary infrastructure and systems for the daily operation of the Premier’s Hotline.

The Limpopo Premier’s Hotline is available Mondays to Fridays, from 06:00 until 22:00, via the following four communication channels: toll free number, toll free facsimile, email, and website.