Customer Experience | Advanced Ethics & Fraud Hotline
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ETHICS & FRAUD HOTLINE
ASSISTING BUSINESSES AND GOVERNMENT INSTITUTIONS WITH THE REPORTING OF UNETHICAL AND FRAUDULENT ACTIVITIES
Advance Call’s Ethics & Fraud Hotline is certified by The Ethics Institute as a Safeline-Ex service provider and assists organisations in combating fraud and corruption by providing a dedicated safe report line, as well as awareness material and training. The Ethics & Fraud Hotline is available 24/7 and provides employees, customers, suppliers, service providers and other interested parties with various channels of communication to disclose fraud, corruption, theft, misconduct or any other unethical behaviour or practice.
Customer Experience
| Advanced
Since its inception in 2001, Advance Call has specialised in the conceptualisation, development, implementation and operation of unique Contact Centre solutions for various customers.
Advance Call has diversified to offer a wide range of Business Process Outsourcing solutions and has contributed to improving the lives of its customers significantly by providing excellent solutions for service delivery through interactive customer Contact Centres.
The company takes pride in its motto ‘Customer Experience | Advanced’.
Advance Call has established itself as a market leader by offering innovative solutions and exceptional service.
ADVANCE CALL IS:
- a Safeline-Ex service provider certified by The Ethics Institute
- ISO 9001 certified for operating a Quality Management System
- a member of CCMG (Contact Centre Management Group)
- a member of BPESA (Business Process Enabling South Africa)
- a local and international Technology Innovation award winner.
Advance Call’s Ethics Officer is certified with The Ethics Institute.
A Safeline-Ex certified whistleblowing hotline service provider.
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Service Solutions
Advance Call offers a wide range of specialised services, all aimed at ensuring that customer queries are attended to and solved expeditiously.
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